Frequently Asked Questions

How do I buy a voucher?
How long are the gift vouchers valid for?
What will I get in my voucher pack?
When will I get my voucher pack?
I have an experience voucher and want to book a date?
Do I need a full driving licence?
What happens if it is bad weather?
Can friends and family attend?
Do I get discount for buying more than one voucher?
Will I enjoy myself?

How do I buy a voucher?

You can purchase all experiences through our website via our Worldpay secure on-line purchasing facility provided by The Royal Bank of Scotland or call our driveme.net customer centre on 0845 5000 345, where one of our customer advisers will be more than happy to answer any questions you may have and take you through the purchasing process. Back to list

How long are the gift vouchers valid for?

All vouchers are valid for 12 months from the date of purchase and can be extended for a further 3 months if required for an admin fee of £25. Back to list

What will I get in my voucher pack?

All of our voucher packs are extra special to surprise the person concerned. It will be sent in a plain white envelope and can be sent to the purchaser or an alternative address. Inside is as much information as we can provide such as the voucher, experience details, itineraries, maps and drivers checklists if required. Back to list

When will I get my voucher pack?

We endeavour for you to receive your voucher within 7 working days, all are sent by first class postage. If recorded or special delivery is required, please feel free to discuss this with one of our customer advisors, who will be more than happy to arrange this for you. Back to list

I have an experience voucher and want to book a date?

All dates of experiences are pre-arranged at least 12 months in advance and can book up very fast. We advise you to contact us in advance to avoid disappointment. Please call one of our customer advisors to discuss what dates are available for you to book. This will be confirmed over the telephone and all necessary information will be sent by post. Back to list

Do I need a full driving licence?

Except for Early Drive and Junior Rally, which is for kids. All other Driving activities require a full U.K driving licence and you must be able to drive a manual transmission. Back to list

What happens if it is bad weather?

Many of our outdoor experiences are not weather dependent but some are (flying, ballooning, sailing etc). If there are adverse weather conditions like high wind or fog we advise you to keep in contact with the supplier and to contact them before setting off for your experience. Back to list

Can friends and family attend?

Family and friends are welcome to attend at most venues but once again please confirm this with the supplier of your experience. Some suppliers have hospitality refreshments, photographs and merchandise available to purchase. Back to list

Do I get discount for buying more than one voucher?

Yes, please feel free to contact one of our customer advisors to discuss any discounts that may be available at that time of purchase. Back to list

Will I enjoy myself?

Yes, all experiences are meant to be a day never to be forgotten. Information from our customer feedback forms confirms that 98% of our customers would recommend us to a friend. Now that’s the best form of advertising!!! Back to list